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Increasing Documentation for and Visibility into Plone's Efforts to Integrate with Others

by Andrew Burkhalter last modified February 16, 2008 - 16:04
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Seeking comments on a plan to "make sure the "strategic integration" story with other systems is visible and documented" as follow-up from the recent Plone Strategic Planning Summit.

On the off chance that you're like me and prone to falling behind on your various Plone list-related reading, I'm soliciting feedback on my plan for ticket #7813 aiming to "make sure the "strategic integration" story with other systems is visible and documented".   Comments welcome.  Full plan below:

With ongoing support, feedback, and guidance from the broader Plone
community, I volunteer to serve as "champion" of trac issue #7813,
'Make sure the "strategic integration" story with other systems is
visible and documented' (http://dev.plone.org/plone/ticket/7813).  I
will do so by offering to invest time/energy within the following two
focus areas:

1) Developing code, making increasingly better releases, documenting,
and marketing for the Plone integration with Salesforce.com as the/a
Plone Customer Relationship Management (CRM) story

2) Beg, bribe, borrow, and steal case studies and documentation of
successful implementations of Plone integrating with system X for
plone.net and plone.org/documentation. I'm not able to offer code in
this department, but I will aim to highlight successes and possibly
over time aggregate pain and resources for new integration territories
we'd collectively like to explore.

=-=-=-=-=-=-
Deliverables - I.E. what will exist in 6-9 months
=-=-=-=-=-=-

Plone with Salesforce.com serving as CRM:
 - Increasingly more mature releases of the following suite of
products: http://snipurl.com/plonesfproducts
 - A solid manual at:
http://plone.org/documentation/manual/integrating-plone-with-salesforce.com
 - Personal and Plone community participation in:
http://groups.google.com/group/plonesf/topics
 - Increased use of the term "CRM" in close proximity to the word
Plone, so that folks Googling for a CRM that works with Plone see this
as a strength for Plone, rather than a weakness.

Shed light on the "strategic integration" story:
 - 3-5 "integration-centric" case studies exist on plone.net
 - A "3rd party integration" category for: http://plone.org/products.
Ensure tagging is happening.
 - Enhance "Plays well with others" section of Plone.org homepage
under the "Standards Compliant" section
 - Bonus points: Hightlight commonly needed integration stories
hopefully causing new tools/documentation to emerge

=-=-=-=-=-=-
What success looks like
=-=-=-=-=-=-
I don't think the above alone will accomplish this, but it's a start.
I think longterm success would be:

- Members of other software communities (i.e. Salesforce.com, Moodle,
Facebook, <insert system that can be integrated with here>) learn
about and deem Plone a viable and *complimentary* CMS.  This knowledge
is learned within the context of their existing communities.
- Integrates well with X is easily found and helps certain decision
makers decide to use Plone.  Seminal "why we chose Plone" blog posts
appear citing integration as a key reason :)
- Plone continues to thrive by staying focused on what it does best
(as seen with future code Plone releases).  When strategic, Plone
integrates nicely in order to avoid spreading itself too thin.

=-=-=-=-=-=-
Call for Participation
=-=-=-=-=-=-
If Plone's integration makes you excited.  Logical next steps include:

1) Give me feedback on this plan
2) Watch ticket #7813 at http://dev.plone.org/plone/ticket/7813
3) Tell me on list of off list what you've integrated Plone with and
why you think it's interesting.  We'll turn interesting stories into
case studies.
4) If Salesforce.com as a CRM for Plone excites you, join this Google
Group: http://groups.google.com/group/plonesf/

Hopefully this is pretty clear and actionable.  I look forward to the
ensuing discussions.  Let me know what I'm missing and what seems
vague or unachievable.

 


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